Return & Refund Policy
Definitions and key terms
To explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Blue Orange Enterprises Pvt Ltd, 104-A, Trade Square Building Mehra Compound Saki Naka Mumbai-400074 that is responsible for your information under this Return & Refund Policy.
Customer: refers to the company, organization, or person that signs up to use the Service to manage the relationships with your consumers or service users.
Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit and use the services.
Service: refers to the service provided by The Gift Tree as described in the relative terms (if available) and on this platform.
Website: The Gift Tree’s site, which can be accessed via this URL: www.thegifttree.in
You: a person or entity that is registered with The Gift Tree to use the Services.
Return & Refund Policy
Thanks for shopping at The Gift Tree. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
If there’s something wrong with the product you bought, or if you are not happy with it, you have () to issue a refund and return your item.
If you would like to return a product, the only way would be if you follow the next guidelines: The package needs to come back with the original receipt of the purchase.
We at The Gift Tree commit ourselves to serve our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects, and packaged with utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in-stock or may face some issues with our inventory and quality check. In such cases, we may have to replace the product with another product having the same value. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
We carry out a thorough quality check before processing the ordered item. We take utmost care while packing
the product. At the same time, we ensure that the packing is good such that the items won’t get damaged during transit. Please note that The Gift Tree is not liable for damages that are caused to the items during transit or transportation.
We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.
The Gift Tree is responsible for return shipping costs. Every returning shipping is paid by The Gift Tree, even if the item didn’t have free shipping in the first place.
By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies? Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.
Via Email: firstname.lastname@example.org
Via Phone Number: 9920998066/ 9324779010
Via this Link: https://www.thegifttree.in/