Shipping Policy
Mumbai Deliveries
- All Mumbai hampers are hand-delivered.
- Please allow us at least 1 business day for the earliest delivery.
- The Hampers get delivered between 10 am to 8 pm. The time of delivery will depend on the delivery boy’s route.
- We cover areas till Borivali, Thane, and Vashi for hand deliveries. Other areas outside these limits are served through local couriers.
- Same day Mumbai deliveries are also possible, but please confirm with us on mail, chat or phone before placing the order.
- We ship through reputed national courier service providers and PAN India Deliveries take about 3-10 business days.
- We use reputed national logistics services and try our best to get the hampers delivered on the date specified by you, but in some cases, it may get delivered on a different date
- The deliveries are attempted twice at the given address, If the hamper comes back undelivered, we’ll process a refund to you after deducting the logistics charges.
- We generally do not send any invoices along with the hamper. You’ll receive it on your registered mail ID. For hard copies of invoices or B2B/GST invoice, pls drop us a mail at info@thegifttree.in
- Please mention the recipient’s phone at the time of checkout, it helps us deliver the hampers faster. We understand the gift may be a surprise for them and never contact the recipient but delivery boys may need to contact them at the time of delivery.